Privacy Policy

Effective Date: 08/20/2022
Last Updated: 03/01/2026

The Assist (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or participate in our programs (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you register, apply, or participate, we may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Athletic background and experience

  • Professional background

  • Resume or career information

  • Payment information (processed by third-party providers)

  • Profile photos and user-generated content

  • Communications submitted through the Platform

B. Information Collected Automatically

When you access the Platform, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring URLs

C. Information from Third Parties

We may receive information from:

  • Payment processors (e.g., Stripe)

  • Analytics providers

  • Social media integrations

  • Employers or partners (if applicable)

2. How We Use Your Information

We use collected information to:

  • Provide access to the Platform

  • Facilitate mentorship and educational programs

  • Process payments

  • Communicate about membership and programming

  • Improve user experience

  • Provide customer support

  • Send updates, newsletters, or marketing communications (you may opt out)

  • Maintain community integrity and safety

  • Comply with legal obligations

We do not sell personal information to third parties.

3. Community & User-Generated Content

The Assist is a private membership community. Information you post within the community may be visible to other members.

You are responsible for the content you share.

We reserve the right to remove content that violates our Terms of Service.

4. Payment Information

Payment transactions are processed through third-party providers (such as Stripe). We do not store full credit card numbers on our servers.

Payment processors are responsible for safeguarding your financial information in accordance with their own privacy policies.

5. Sharing of Information

We may share information in the following circumstances:

  • With service providers who assist in operating the Platform

  • With Playmakers and mentors as necessary to facilitate programs

  • To comply with legal obligations

  • To protect rights, safety, and security

  • In connection with a merger, acquisition, or business restructuring

We do not sell or rent personal information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is 100% secure.

By using the Platform, you acknowledge this risk.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request account deletion at any time.

8. Your Rights (California Residents – CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Request access to the personal information we collect

  • Request deletion of personal information

  • Request correction of inaccurate information

  • Opt out of data sharing (we do not sell data)

  • Receive non-discriminatory treatment for exercising your rights

To exercise these rights, contact us at: [Insert Email Address]

We may verify your identity before processing requests.

9. Children & Minors

The Platform is not intended for children under 13.

For users under 18, parental or legal guardian consent may be required before account activation.

Parents may request access to or deletion of their child’s personal information.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

Users should review third-party privacy policies separately.

11. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze traffic

  • Remember user preferences

You may disable cookies in your browser settings, though some features may not function properly.

12. International Users

If you access the Platform from outside the United States, your information may be transferred to and processed in the United States.

By using the Platform, you consent to this transfer.

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Continued use of the Platform after changes constitutes acceptance of the revised policy.

14. Contact Information

If you have questions about this Privacy Policy, contact:

The Assist
The Assist LLC
1111 6th Ave Ste 550 PMB 794825

San Diego, California 92101-5211 US]
Info@theassistllc.com